Resort Entry Permits are required for all cars stopping in a Victorian Alpine Resort during the designated snow season. If you drive, there is free parking for team members available at the Mirimbah staff car park (vehicles without special permits are not allowed to park at the resort). If parking here, upon arrival at Mt Buller you are required to register your vehicle at the gate and be issued with a staff pass that must be displayed on your dashboard.

Team members who are arriving prior to the opening of Mirimbah resort entry (tentatively Friday of Queen’s Birthday Weekend, June) or have parked their vehicle prior to opening are required to visit the Resort Management Board (RMB) to register their vehicle. The RMB offices are located in Alpine Central in the Mt Buller Village. If you have never parked in these car parks before, please ask the staff at the gate for directions when receiving your dashboard pass.

The Mt Buller Post Office is located in the Reception and Interpretive Centre on the top level of Alpine Central. It is open from 8:30am to 5:00pm daily during the snow season. During summer, hours are 8:30am to 5pm on weekdays and 10am to 4pm weekends. Closed on Christmas Day only.

Automatic teller machines (ATMs) that accept cards from all banks are located on Mt Buller, in the reception of Ski Club of Victoria during winter. (Fees Apply). Other venues for cash out services are Mt Buller Post Office & Buller Grocer.

BSL offers a complimentary bus service to and from Mansfield for BSL team members. The bus timetable varies during the ski season according to demand. Timetable changes are notified on the Daily Operations Report, and also displayed on the buses.

During the season there is a free shuttle bus service for guests and team members within the resort area. As everything is in walking distance, travelling by foot is usually the more popular option.

MMBL is a commercial bus service that runs between Mansfield and Mt Buller. MMBL offer mountain staff $20 tickets per trip which can be purchased online. Team members are required to have a mountain staff account which can be used from previous years, or to sign up send the below information to mtbuller@mmbl.com.au • Name
• Email address
• Phone number
• Where you work
• Buller Crew or Proof of Employment eg. Letter of offer or payslip

If you don’t have a mountain account you can purchase full price tickets on the MMBL website.

GP Services Staff who need a GP consultation while at Mt Buller are encouraged to first check with their local GP, as they may be offering telehealth consultations and can continue to provide personalised care. The Mt Buller Medical Centre has also arranged GP2U, Australia’s largest telehealth provider, to provide telehealth GP consultations.

Consultations are bulk-billed and bookings can be made on-line 7-days a week from 7am to 7pm at: https://gp2u.com.au/. GP2U will refer patients to the Medical Centre if a face-to-face consultation is required. Face-to-face GP consultations will be available at the Mt Buller Medical Centre, if needed. All consultations must be booked by calling 5777 6185, and walk-ins are not permitted.

GP appointments will generally be between 9am to 11am. The Medical Centre does not accept cash and all accounts must be settled at the time of the appointment. The Medical Centre is staffed from 9am to 5pm daily.

COVID Testing
COVID testing will be available from 9am to 1pm daily for any staff with COVID symptoms who are assessed as needing a test. Testing will be bulk-billed and can be booked by calling Mansfield District Hospital on 5775 8800, 24 hours a day. Test results should be available within 24-48 hours. Staff who are tested will be provided with the self-isolation rules and must self-isolate while waiting for the results. If staff living within the resort cannot self-isolate in their normal accommodation, then there is provision for them to self-isolate at the testing facility. Arrangements will be made to provide meals and to check on their welfare while in isolation. A daily fee to cover costs will apply.

Prescriptions
GP’s, GP2U and the Mt Buller Medical Centre can send prescriptions directly to The Guardian Pharmacy in Mansfield. People can call the pharmacy and arrange to collect their medicine from the Mt Buller Medical Centre or have it delivered to their Mt Buller accommodation for a small fee. Out of hours support In an emergency call 000. Ambulance Victoria provide 24 Hour emergency assistance. Free 24-hour clinical advice is available over the phone by calling 1300 606 024. If required, after-hours GP and urgent care service is available by calling the Medical Centre on 5777 6185. Call-out fees apply.

It’s important to do your grocery shopping during daylight hours as there are no 24 hour shops on Mt Buller. You can get your groceries at:
• Buller Grocer
• Mansfield Foodworks
• Mansfield IGA

Buller Grocer has always looked after those who look after the mountain. They offer a 5% discount at both the Mount Buller and Mansfield FoodWorks stores by adding the coupon code ‘STAFF2021’ on check out. So you can maximise your time on the mountain, they have created a “Buller Crew” portal on the Mansfield FoodWorks online store. Shop when you like (24 hours a day) and enjoy FREE delivery to the mountain for all orders placed with the Mansfield FoodWorks online store. Simply place your order by 6pm and your groceries will be available to collect from Buller Grocer the next day after 2pm. No deliveries on Sunday.
• shop from more than 21,000 products;
• take advantage of off-mountain prices;
• access 100s of weekly specials;
• be gifted a further 5% staff discount (excluding tobacco and specials);
• have your groceries delivered to the mountain with NO BOX FREIGHT CHARGES.

You’re welcome to drop in at either Buller Grocer or Mansfield FoodWorks to satisfy all your shopping needs and still save 5% by just showing us your Buller Crew card and/or staff ID.

Mobile coverage can be a bit patchy in the mountains, no matter which network you’re on, but most major Telcos have coverage in the Alpine area. For international team members, International SIM cards are available online or at the airport, or “pay as you go plans” and SIMs with specific Telcos are also available (and generally a bit cheaper than the pre-paid international ones). Either way, these things are better sorted in the larger cities prior to your arrival on the mountain.

There is no shortage of options for purchasing equipment once you arrive at Mt Buller. BSL Retail outlets offer staff discounts on a wide range of equipment. If you’ve never been to the snow before, we suggest you hire your skiing or snowboarding equipment, take a few lessons and then decide which is for you.

As a BSL employee you receive a 10% discount at all BSL owned food outlets during the season. BSL hosts a number of events during the season. Check out the Events page on the Mt Buller website for more details.